Terms and Conditions
JUNGLIZ.com - Policy Page
Welcome to JUNGLIZ.com! We appreciate your interest in our unique home decor products, especially our signature wooden clocks with customized sticker features. To ensure a seamless and enjoyable experience for all our customers, we have outlined our policies below. Please take a moment to review them.
1. Order Placement and Processing:
- All orders placed on JUNGLIZ.com are subject to acceptance and availability.
- Orders will be processed within 2 business days from the date of purchase.
- In the event of any issues with your order, our customer service team will contact you promptly.
2. Customized Stickers:
- For customized stickers on wooden clocks, please ensure that the content adheres to our guidelines.
- We reserve the right to refuse any requests that violate our ethical or content standards.
- Once an order with customized features is placed, changes cannot be made after 24 hours.
3. Shipping and Delivery:
- We offer shipping in India.
- Standard shipping typically takes 6 to 7 business days.
- Delivery times may vary based on location and are approximate.
- JUNGLIZ.com is not responsible for delays caused by customs, weather, or any unforeseen circumstances.
4. Returns and Exchanges:
- We accept replacement within 7 days of delivery for non-customized products.
- Customized items are non-refundable unless there is a defect or error on our part.
- Please contact our customer service team for return/exchange authorization and instructions.
5. Quality Assurance:
- JUNGLIZ.com is committed to delivering high-quality home decor products.
- In the rare event that you receive a damaged or defective item, please contact us within 7 days of delivery.
- Provide photos and a detailed description, and we will arrange for a replacement.
6. Privacy and Security:
- Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.
- We use secure payment gateways to ensure the safety of your financial transactions.
7. Contact Us:
- If you have any questions, concerns, or feedback regarding our products or policies, please contact our customer service team at junglizofficial@gmail.com.
8. Changes to Policies:
- JUNGLIZ.com reserves the right to modify or update these policies at any time. Please check this page periodically for any changes.
Thank you for choosing JUNGLIZ.com for your home decor needs. We are dedicated to providing you with beautiful, high-quality products and excellent customer service. If you have any further questions or need assistance, feel free to reach out to us.